Healthcare
design
The Mission
The environment is the invisible hand that shapes human behavior
— James Clear
The Challenge
Building for the Future
Built on years of experience in simulation, human-factors and acute care medicine, we have developed a rational and sustainable way forward for the design of clinical infrastructure that requires up-front investments in understanding system complexity and potential vulnerabilities.
This approach places the end-user, both patients and clinicians, at the center of the design process. At every point in the design process, the question should be asked: “Is the choice we’re making increasing safety or increasing risk?”
We utilize a suite of simulation modalities ranging from VR to tabletop simulations to full scale mock-ups, tailored to the phase of the project and the needs of the client.
- Direct Value: Clinicians and patients are directly and fully immersed in the design process resulting in increased buy-in, greater workplace satisfaction and reduced job strain.
- Social Value: Patient safety is enhanced by mitigating safety threats related to design plans. In one study, we successfully mitigated >80% through design modifications.
- Operational Value: Our work demonstrates improved efficiency of >20% for high-stakes processes, translating to meaningful patient impact.
- Strategic Value: Design timelines are accelerated by upwards of 21% resulting in earlier project completions.
- Financial/Economic Value: Every $1 spent on immersive design translates to an estimated savings of $5 to $25 on future renovations or change orders translating to 500-2500% ROI.