William Osler Health System

Redesigning an elite simulation program

At a glance

William Osler Health System, a large community hospital to revamp their existing simulation rooms, enhancing their utilization and establishing a playbook to guide the development of a comprehensive simulation program. This collaboration led to a space utilization increase of 40%, a playbook featuring five core recommendations, and the establishment of a simulation committee to support ongoing initiatives.

The Challenge

The hospital faced significant underutilization of their simulation rooms, which limited the potential for staff training, performance assessment, and team development. Lacking a structured framework for simulation program development, the hospital struggled to maximize the educational and operational impact of their available space. A more effective and systematic approach was needed to elevate their simulation capabilities.

What We Did

Our consulting team conducted a thorough needs assessment and workflow analysis to understand current challenges and identify improvement opportunities. We then designed a tailored space plan to optimize the simulation rooms, created a playbook with five essential recommendations to guide the development and sustainability of the program, and advised on establishing a simulation committee to oversee ongoing efforts and integration into hospital operations.

The Impact

Our team transformed Osler’s simulation program by conducting a comprehensive needs assessment and workflow analysis, resulting in targeted recommendations for growth and sustainability. We developed a tailored space plan and created a strategic playbook with five essential recommendations to ensure seamless integration into hospital operations. These efforts empowered the program to achieve remarkable growth and impact in just one year.
 

Impact Highlights
  • 387% increase in the number of simulation participants, significantly expanding program reach.
  • 226% growth in simulation hours delivered, enhancing training opportunities.
  • 70% improvement in participant satisfaction, elevating the quality of sessions.
  • 30% expansion of simulation space, supporting operational scalability and future growth.

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