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Stress Fracture: What the massive Rogers network collapse can teach us about stress testing in complex systems

14/07/2022

Last week, most of Canada was rocked by a massive cellular and internet outage affecting millions of Rogers Telecommunications customers from coast to coast.  More

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“The wait”: Healthcare’s big miss

09/11/2021

If you’ve ever sought medical attention, there’s nearly a 100% chance you also had to wait. There’s also nearly 100% chance you felt that wait

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What can go wrong will… Unless you identify potential failures first

03/10/2021

Using pre-mortems to make better decisions. Have you ever imagined a project or initiative failing? This is a difficult thing for most of us to

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